Instructors
After the School of the Arts office receives your information and payment, a lesson time and instructor will be assigned. Your requests will be considered as we place you with the best instructor for your student’s needs.

Missed Lessons
If a conflict arises with a scheduled lesson time, the student must contact the instructor at least 24 hours in advance in order to be eligible for a make-up lesson. The instructor will then set a make-up lesson at a mutually agreeable time between the student and the instructor. Only lessons missed for illness, death in the family, or in the event of an emergency are considered excused, and eligible for make up. Only two private lessons with excused absences will be made up per semester. Sudden illness provision: If a student becomes ill, and the instructor is contacted within six hours of lesson time, the instructor has the option to make up the lesson in a private or group-lesson setting, up to two per semester.

Tardiness
Instructors are not required to extend the lesson if the student arrives late.

Pickup and Dropoff
Parents are encouraged to accompany students to and from their instructor’s studio. Parents may sit in lessons, or the waiting area (Gallery) outside the School of the Arts Office. Well-behaved, supervised siblings and other visitors may wait quietly in the Gallery Area.

Recitals
Students are strongly encouraged to perform at semester-end recitals.

Inclement Weather School Closings
If Hoover Schools are closed or dismissed early for inclement weather, the Shades Crest School of the Arts WILL NOT hold lessons or activities. Please watch local announcements concerning school closings and check SOTA website: www.ShadesCrestArts.com

Sick Policy
We follow a similar policy to most pre-school and school programs. Your child must be “fever-free” without the aid of medications. Do not bring siblings or students with a contagious illness (i.e. chicken pox, stomach bug). Please be considerate of our instructors, students, and their families.